Project Overview
Beem Credit Union wanted their communications team to show up more confidently on camera — on social media, in member-facing content, and in public spokesperson roles. The challenge wasn't capability. It was confidence and structure.
Most participants had little to no on-camera experience, and significant hesitation about whether they could pull it off. The goal was to change that in a single day — and leave with real content to show for it.
The Challenge
Your audience expects to hear from real people. Most teams aren't ready for that.
Credit unions and financial services organizations face growing pressure to communicate in short-form vertical formats — on LinkedIn, Instagram, and YouTube Shorts. The expectation from members and the public has shifted: people want to hear from humans, not polished corporate messaging.
Beem's team was knowledgeable, trusted, and capable. What they lacked was a repeatable framework for translating that expertise into clear, camera-ready communication — and the reps to build genuine confidence on screen.
Without that foundation, the content strategy stalled. Not because the ideas weren't there, but because no one felt ready to be the face of them.
Our Approach
Real reps. Real footage. The 60-Second Story framework.
Vertical First is structured around a single conviction: if you can explain something clearly in a conversation, you can explain it on camera. The gap isn't talent — it's technique and repetition.
We began with a virtual pre-production session before the workshop day, working with each participant to identify their key messages, communication context, and what they needed to be able to say clearly on camera. This groundwork meant the full-day session could move fast — no warm-up time wasted on figuring out the basics.
On the day, participants worked through the 60-Second Story framework: Hook, Message, Wrap. Two full recording rounds. A group watch-back that created shared learning and reduced self-consciousness. And a content plan each participant left with — their own, not a template.
No scripts. No teleprompters. No waiting until conditions were perfect. Just real reps, real feedback, and camera-ready content produced by end of day.
The Impact
One participant on Global TV. Another hosting the AGM. Same team that started the day hesitant.
The outcomes from the Beem engagement went well beyond the content created on the day. Participants stepped into roles and opportunities they would not have pursued before — because now they had the tools and the confidence to show up.
These were not outcomes that required a media trainer, a full production crew, or months of preparation. They came from a single day of structured practice with a clear framework and a facilitator who has been on the other side of that camera for over a decade.
Beem has since confirmed additional sessions and requested more advanced content — a signal that the program is delivering sustained value beyond the initial engagement.
"The Vertical First workshop gave me the tools to develop and fine tune a clear message with wide reach. Since then I've taken on a spokesperson role, hosted our AGM, and have a Global TV segment coming up. Practical tools that help me better connect with my audience."
Shane Yu | Business Advisor, Beem Credit Union